Enhanced, verifiable CPD quality control

Snorer.com Quality Assurance Policy

While the General Dental Council (GDC) do not themselves quality assure CPD the below quality control aspects are required by a provider of enhanced, verifiable CPD (in this instance Snorer.com Ltd.). These requirements can be found in the GDC quality controls for verifiable CPD For convenience, these requirements have been listed below, along with how Snorer.com Ltd., as an industry recognised provider of enhanced, verifiable CPD, conforms to them.

From the GDC quality controls for verifiable CPD

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GDC quality control for enhanced CPD (ECPD) providers

GDC quality control opportunity pre-CPD	Does Snorer.com meet this ECPD opportunity?
Educational governance policy	✔
Equality and diversity policy	✔
CPD needs assessment	✔
Peer reviewed content	✔
Linking content to GDC standards	✔
Delivery of evidence-based content	✔
Policies and procedures to avoid commercial bias	✔
Appropriate recruitment and selection of those delivering CPD	✔
Integration of pre-existing feedback	✔
Accurate advertising and marketing	✔
Transparency of verifiable criteria	✔

By Law all verifiable CPD must have:	Does Snorer.com meet this requirement?
Documentary evidence that the CPD has been undertaken	✔
Concise aims and objectives	✔
Anticipated learning outcomes	✔
Quality controls	✔

GDC quality control opportunity during CPD	Does Snorer.com meet this CPD opportunity?
Implementation of an equality and diversity policy	✔
Robust methods in place to confirm attendance and complete participation by attendees	✔
Methods to monitor and evaluate content delivery	✔
Documentary evidence of aims, objectives, anticipated learning outcomes and quality controls provided to every participant for them to keep	✔
Content relating to anticipated learning outcomes throughout delivery	✔
Opportunities for participant reflection during activity	✔
Assessment of learning	✔
Accurate measurement of duration of CPD activity	✔

GDC quality control opportunity after CPD	Does Snorer.com meet this CPD opportunity?
Participant evaluation methods	✔
Post-delivery evaluation	✔
A complaints procedure	✔

From the GDC quality controls for verifiable CPD.

Documentary evidence that the enhanced CPD has been undertaken

Upon completion of enhanced, verifiable CPD from Snorer.com Ltd., a certificate is issued which states the name of the CPD taker along with their GDC number (if applicable). Snorer.com Ltd. online enhanced, verifiable CPD requires user registration before any training course is taken, and a certificate provided upon successful completion. Certificates are linked directly to the password protected User account.

From GDC rules on enhanced CPD ↗

Concise aims and objectives

All Snorer.com Ltd. enhanced, verifiable CPD is presented with concise aims and objectives. Snorer.com Ltd. online enhanced, verifiable CPD documents the aims and objectives on every individual course sign-up page so that the information is clear prior to the course being taken. Each certificate provided for the successful completion of an online training course also documents the specific course aims and objectives.

Anticipated learning outcomes

All Snorer.com Ltd. enhanced, verifiable CPD is presented with the anticipated learning outcomes. Snorer.com Ltd. online enhanced, verifiable CPD documents the anticipated learning outcomes on every individual course sign-up page so that the information is clear prior to the course being taken. Each certificate provided for the successful completion of an online training course also documents the specific anticipated learning outcomes.

Quality controls

Snorer.com Ltd. have in place the required quality controls for the provision of enhanced, verifiable CPD as stated by the General Dental Council. Adherence to each specific requirement set out by the GDC is specified below within this quality assurance policy.

Educational governance policy

Snorer.com Ltd. recognises that the General Dental Council provides recommendations for CPD subject matter for dental professionals. Snorer.com Ltd. will continue to offer learning opportunities to these recommendations, continuously expanding the breadth of subjects available. Snorer.com Ltd. also listens to User needs and opinion in the creation of our courses and services. All Snorer.com Ltd. enhanced, verifiable CPD is peer reviewed prior to release by industry experts. All content is reviewed internally every twelve months from release date, or upon the introduction of new information, guidance or standards which may affect the content. Snorer.com Ltd. online enhanced, verifiable CPD uses the feedback forms of course takers to monitor, evaluate and improve content delivery.

Equality and diversity policy

Snorer.com Ltd. recognises that discrimination and victimisation is unacceptable. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best. Our staff will not discriminate directly or indirectly, or harass customers or clients because of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation in the provision of goods and services. Snorer.com Ltd. opposes all forms of unlawful and unfair discrimination or victimisation.

CPD needs assessment

All Snorer.com Ltd. enhanced, verifiable CPD requires the completion of an examination. The pass rate for all Snorer.com enhanced, verifiable CPD is 80% or more. Snorer.com Ltd. online enhanced, verifiable CPD requires an exam to be taken and successfully passed before an enhanced, verifiable CPD certificate is issued to the User.

Peer reviewed content

All Snorer.com Ltd. enhanced, verifiable CPD is peer reviewed prior to release by industry experts. All content is reviewed internally every twelve months from release date, or upon the introduction of new information, guidance or standards which may affect the content.

Linking content to GDC standards

All Snorer.com Ltd. enhanced, verifiable CPD provides reference to any relevant industry standards within the course content. The Snorer.com Ltd. quality controls for enhanced, verifiable CPD (as outlined by the GDC) are available on this webpage, which is linked directly to the course list page. ↗

Delivery of evidence-based content

All Snorer.com Ltd. enhanced, verifiable CPD content is based upon the information, guidance and standards that a dental practice must adhere to, in order to comply with regulatory authorities, therefore the content must be deemed as evidence-based as required by the GDC. All content is reviewed internally every twelve months from release date, or upon the introduction of new information, guidance or standards which may affect the content.

Policies and procedures to avoid commercial bias

It is Snorer.com Ltd.’s policy that all enhanced, verifiable CPD content is written in a non-commercial manner. Where enhanced, verifiable CPD content regarding products or services is unavoidable, in order to provide the course (such as a demonstrating a new device), the procedure for writing the content is to present the device information but stress that there are different devices available.

Appropriate recruitment and selection of those delivering CPD

Employees are suitably qualified and/or experienced in the job for which they are employed. Ongoing competence is monitored through a variety of methods, such as appraisals, the monitoring of day to day activities, and reviews of results.

Integration of pre-existing feedback

Snorer.com Ltd. online enhanced, verifiable CPD requires the User to complete a feedback form before a certificate is provided. Any feedback that is deemed to suggest a viable improvement to any aspect of the enhanced, verifiable CPD provided is reviewed internally and integrated into the course(s) where appropriate.

Accurate advertising and marketing

Snorer.com Ltd. online enhanced, verifiable CPD is advertised using a variety of media including website, email and hardcopy literature. Course title, overview, duration, aims, objectives and anticipated learning outcomes are all presented in as much detail as the restrictions of such media will allow.

Transparency of enhanced verifiable criteria

The Snorer.com Ltd. training website should be deemed as the focal point for all up to date information and criteria for enhanced, verifiable CPD courses provided by Snorer.com Ltd. Snorer.com Ltd. online enhanced, verifiable CPD is advertised using a variety of media including website, email and hardcopy literature. Course title, overview, duration, aims, objectives and anticipated learning outcomes are all presented in as much detail as the restrictions of such media will allow.

Implementation of an equality and diversity policy

Robust methods in place to confirm attendance and complete participation by attendees

Upon completion of enhanced, verifiable CPD from Snorer.com Ltd., a certificate is issued which states the name of the CPD taker along with their GDC number (if applicable). Snorer.com Ltd. online enhanced, verifiable CPD requires User registration before any training course is taken, and a certificate provided upon successful completion. Certificates are linked directly to the password protected User account. Certificates can only be obtained if the course process has been completed in its entirety.

Methods to monitor and evaluate content delivery

Snorer.com Ltd. online enhanced, verifiable CPD uses the feedback forms of course takers to monitor, evaluate and improve content delivery. Any feedback that is deemed to suggest a viable improvement to any aspect of the enhanced, verifiable CPD provided is reviewed internally and integrated into the course(s) where appropriate.

Documentary evidence of aims, objectives, anticipated learning outcomes and quality controls provided to every participant for them to keep

Snorer.com Ltd. online enhanced, verifiable CPD certificates also provides documentary evidence of the course aims, objectives, and learning outcomes. Snorer.com Ltd. quality controls for enhanced, verifiable CPD are available on this webpage, on the training platform and in the FaceBook private Academy, for the participant to review.

Content relating to anticipated learning outcomes throughout delivery

All Snorer.com Ltd. enhanced, verifiable CPD provides a list of learning outcomes which is presented prior to the course being taken. The requirements of these learning outcomes are then included within both the course content and examination questions. The course taker is then required to complete a feedback form which asks the User if the learning outcomes have been met. The learning outcomes are then also presented on the enhanced, verifiable CPD certificate.

Opportunities for participant reflection during activity

All Snorer.com Ltd. enhanced, verifiable CPD offers the opportunity for the participant to reflect on the CPD being provided. Snorer.com Ltd. on-demand enhanced, verifiable CPD is not time based which ensures that the User is able to take the course at a time of their choosing and learn at their own pace. Snorer.com Ltd. live webinar enhanced, verifiable CPD encourages User participation. The group size is controlled, in order to provide a relaxing and friendly environment where the User can reflect on the information being provided.

Assessment of learning

Accurate measurement of duration of CPD activity

All Snorer.com Ltd. enhanced, verifiable CPD provides an appropriate amount of CPD credit based on the course being taken. Snorer.com Ltd. online enhanced, verifiable CPD provides CPD credit based on the length of the course booked and is also appropriate to the nature of content.

Participant evaluation methods

All Snorer.com Ltd. enhanced, verifiable CPD requires the completion of an examination. Snorer.com Ltd. online enhanced, verifiable CPD requires an exam to be taken and successfully passed before an enhanced, verifiable CPD certificate is issued to the User.

Post-delivery evaluation

For users: All Snorer.com Ltd. enhanced, verifiable CPD requires the completion of an examination. The pass rate for all Snorer.com enhanced, verifiable CPD is 80% or more. Snorer.com Ltd. online enhanced, verifiable CPD requires an exam to be taken and successfully passed before an enhanced, verifiable CPD certificate is issued to the User.

For Snorer.com Ltd.: Snorer.com Ltd. online enhanced, verifiable CPD requires the User to complete a feedback form before a certificate is provided. Any feedback that is deemed to suggest a viable improvement to any aspect of the enhanced, verifiable CPD provided is reviewed internally and integrated into the course(s) where appropriate.

A complaints procedure

Snorer.com Ltd. is committed to providing a high standard of service to all of our clients. Snorer.com Ltd. is an NHS Information Standard accredited provider. This includes a complaints policy and procedure. Should a complaint need to be raised please contact Snorer.com Ltd. on +44 (0) 1235 364121 or hello@snorer.com